#6: “Do You Know the Way to San Jose?”
Ask questions! For each contract that is put to tender, there will be an assigned buyer’s representative that will answer questions and provide clarity on various aspects of the tender requirements and process. This valuable resource is open to all potential bidders, so don’t be afraid to use it. However, like every other aspect of the tender process, this is subject to very stringent rules (to ensure that no party is afforded an advantage over another) so it is important to make sure you fully understand the rules of engagement in approaching the buyer and abide by these rules religiously.
There is (almost) never a wrong question (if you are asking legitimate process and requirements based question and not asking for protected information such as names of other bidders, or directions to a famous US city), but failing to ask it in the right way, whether through an honest mistake, carelessness or by design could see you being automatically disqualified from the process for inappropriate contact.
Why not download the full document and use it a checklist for your tender and bid submissions.